You can raise requests to our support team via:
For operational platform issues that impact your business, please send an email to support@uk.hi.group
- Online
To raise a support ticket through our support centre online, press the link below.
- Hi app
You can raise a support ticket through the Hi app
Click on the top right icon at the login screen
- Or, when logged in to the app, click on the bottom right profile icon, then choose "Report an Issue"
Please provide any error messages you have, and attach screenshots when relevant.