You can only change the Hi card PIN using an ATM.
- Insert the Hi card in an ATM and log in to your account
- Go to 'Change/Reset PIN'
- Enter the existing PIN and then enter the new PIN you want to use the next time.
- Go to your Hi app, and click on the View PIN to check the PIN was changed correctly (View Hi card PIN)
Need more help; please get in touch with Support@uk.hi.group