When logging in to the Hi app, you will see the following screen:
- Click Login button
- Input your registered email and password with the Hi app
If your password is incorrect, an error message will be displayed
If you are using Biometrics for the first time to log in, you may be asked to authenticate access using your phone's passcode. Then, you will be prompted to use Touch or Face ID to log in.
If you need to reset your password, follow this process
Need more help, don't hesitate to get in touch with Support@uk.hi.group