If you have forgotten your password,
- Open Hi app
- Click the link ‘Forgot your password?’
- You will be prompted to enter your email to reset your password.
If an account exists with the email entered, a link will be sent to reset your password.
- Check your inbox for an email from Support@uk.hi.group
- Click on the Password Reset button in the email
- Enter the new password, click on the Password reset button
Didn’t receive an email? If you need more help, don’t hesitate to contact Support@uk.hi.group, providing the following information.
- Full Name
- Registered email address
- Describe the issue
Need more help; please contact Support@uk.hi.group